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JOB DESCRIPTION

Position : SalesForce Admin/Developer

Duration : 6 Months

Location : Arizona

Posted by Panzer Solutions

Job Description

· The employee in this position will be mainly (about 70%) focus on SalesForce Admin/Developer role.

· For the other 30% time, the employee will act as a backup admin for Cherwell (our ITSM system) and provides system-level support of other various enterprise applications (O365, AWS, SendGrid, JIRA/Confluence and etc.) if needed.



Below are the primary responsibilities for SalesForce Admin/Developer:

· User Setup -- Account Create/Change/Deactivate

· Users -- password reset / unlock account

· Security and Access --

· Profiles

· Roles

· Permission sets

· Groups and Teams

· PIJ Real Time Status web site monitor/support

· Page Layouts

· Workflow Automation

· Workflow Rules

· Workflow Actions

· Approval Processes

· Lightning Process Builder

· Coordinate with vendor on monitoring database performance, implementing changes, and applying new patches and versions when required

· Campaign Management

· Data Management

· Data Import Wizard and the Data Loader

· Data Validation Tools

· Data Backup in Salesforce

· Implement and maintain Apex classes and triggers to support reliable automation and bulk actions

· Define and apply change management standards for sandbox testing, promotion to production, and operational metrics and controls

· Environment refresh

· Package Dev environment then promote to next stage environment

· Document processes, specify requirements, and prioritize suggestions for Salesforce improvements to support business processes

· Provide proactive and reactive data management support to users

· Design and maintain reports to monitor the health and results of the business

· Create standardized and ad-hoc reports in Salesforce and customize dashboards as requested by the business.

Other Details

Salary0 to 0
Years of Experience 5+ to 10 years
Minimum Education -
Industry-
Functional Area-
Functional Role-
Willingness to Travel-
Hours per week0